Terms of Service

SERVICES AND ACCOMMODATION • Dan Tours cannot be held responsible if some of the services, bonus features, or facilities described in this brochure, are not available or are not working. Hotels may curtail or alter some facilities without notice, usually for the purposes of ongoing maintenance and improvement. Use of recreation equipment and facilities which may be included in your holiday package is subject to availability. All Dan Tours hotel rooms are contracted on a “run of the house” basis. Specific requirements with regard to room location and other special requests cannot be guaranteed, and in most cases cannot be confirmed prior to departure. This is at the discretion of the hotel. Dan Tours reserves the right to restrict the number of the single, double, triple, quad, and child bookings it will accept at a particular property.

CHILDREN • Unless otherwise stated, children’s prices are restricted to children under 12 years of age, sharing a room with two full paying adults.

HANDICAPPED PASSENGERS • Dan Tours cannot guarantee that destination airports, transfer vehicles, and accommodation will be wheelchair accessible. Services required for handling wheelchair confined passengers are not included in the package price.

NOTICE TO TRAVELLERS • Travellers should be aware that different living standards and practices and different standards and conditions with respect to the provisions of utilities, services, and accommodation may exist outside North America. The quality standards of hotels and other services described in this brochure are established according to the standards of each particular country. If due to circumstances beyond our control, the local supplier makes changes in itineraries, schedules, or hotels, we reserve the right to substitute any of the services or hotels with similar or better ones.

TRAVEL POLICY • All passengers must have a Visa and all health and other documentation required by laws of the countries they will be visiting. It is recommended that you check all the requirements. Dan Tours will not assume any responsibility whatsoever for any passenger not having the correct documentation and no refunds will be made.

RESPONSIBILITY • The travel agent and/or tour operator acts only as an agent for the various companies, owners, or contractors providing the means of transportation, accommodation, and other services pertaining to the trip. All exchange orders, coupons, and tickets are issued subject to the terms and conditions under which such means of transportation, accommodation, and other services are offered or provided. The issuance or acceptance of such tickets shall be deemed as consent to future conditions. Dan Tours shall not be in any way liable for injury, damage, loss, accident, delay, or any irregularity in any vehicle or through the act or default of any company or person engaged in conveying the passengers or any hotel proprietor, personnel, or servant of any other person, resulting in loss or additional expenses due to delay or changes in connection herewith. Dan Tours cannot accept the responsibility for changes in transportation schedule or other causes. The right is reserved to accept or retain any person as a member of any tour or to change or withdraw the tour as circumstances demand. Each exchange coupon, order, or ticket is to be regarded as one contracted by or on behalf of the particular company or person named in it.

BAGGAGE • Baggage is carried at the owner’s risk. The company assumes no responsibility for damage, loss, or mishandling of baggage. Baggage insurance is highly recommended.

RESERVATIONS • Reservations should be made as early as possible to ensure space. We will accept reservations up to the departure date if space is available. Reservations are accepted through authorized travel agents

DEPOSITS • A non-refundable deposit of $500 per person in a DBL room and $800 per person in an SGL room is required at the time of booking. This deposit is required to secure space with airlines, hotels, and other suppliers.

PAYMENTS • Final payments should be made no later than 45 days prior to departure, and in full if the reservation is made less than 45 days before departure. Cheques, Visa, MasterCard, and American Express cards can be used as forms of payment only for airfare subject to airline approval. Some restrictions apply.
INTEREST: Any late payments with respect to any invoice not paid in accordance with the deadlines for payment will be subject to interest at the rate of 2% per month (24% per annum nominal rate compounded annually), from the date the amount was due until the full amount owing, including accrued interest, it is paid.

CHANGES • Changes will be made upon the availability of space at a charge of $50. Changes made within 45 days will be subject to our cancellation fees described herewith. No refunds will be made for missed sightseeing trips, transfers, meals, or hotel accommodation not used.

CANCELLATION FEES • If you are forced to cancel your booking, your Travel Agent must advise us in writing. The following changes are effective, plus any non-refundable fees previously submitted, from the day written notification of your cancellation is received: 60-45 days prior to departure 50% of the total cost is non-refundable; 45-0 days prior to departure 100% of the total cost is non-refundable.

TRAVEL INSURANCE • It is recommended to buy cancellation and medical insurance to protect yourself against cancellation and/or changes that will be a result of sickness or other accidents or emergencies. Dan Tours will not make any refunds beyond its cancellation policy to customers that refused to purchase travel insurance.

BAGGAGE ALLOWANCE • Check with airlines for baggage allowance

TRAVELLER’S RESPONSIBILITY • Dan Tours will do its utmost to update customers with any pertinent Travel Advisory information that will come to Dan Tours’ attention. However, the final responsibility lies with the passenger for any up-to-date Government Travel Advisory. Cancellation insurance will not provide coverage if Government Travel Advisory exists.

CURRENCY FLUCTUATION • Prices may be adjusted in the event of currencies fluctuations according to TICO regulations and guidelines

ACKNOWLEDGMENT • The passenger hereby acknowledges having read the provisions within relating to the responsibility of Dan Tours.

*Prices are subject to change without notice, due to currency fluctuations and changes by service providers.